Which social control should I use?
- RemoveUse removal when you no longer want the account in your StepCat friend relationship.
- BlockUse blocking as the immediate boundary when you need unwanted contact to stop.
- ReportSubmit a report when behavior may violate community rules or needs moderation review.
- Contact supportEscalate abuse, threats, impersonation, repeated contact, or a safety tool that is not working.
What information can appear in social features?
When you use friends or leaderboards, StepCat may show selected information such as a chosen display name, avatar or profile details, cafe state, step total, gift activity, and ranking to people participating in those features.
StepCat does not show detailed underlying Apple Health or Health Connect records to other users. Social and moderation systems may store relationship events such as requests, gifts, blocks, and reports so those features can operate safely.
What makes a report useful?
- The account or display name involved
- A concise description of what happened
- The date or approximate time
- The StepCat screen or social feature involved
- Whether the behavior is ongoing or repeated
- Whether you already removed, blocked, or reported the account
Which behavior is not welcome on StepCat?
StepCat community features are intended to stay warm, calm, and suitable for a general audience. Harassment, threats, hateful content, impersonation, repeated spam, gift abuse, and attempts to bypass another user's block or stated boundary are not allowed.
How do I escalate a social-safety issue?
Use the relevant in-app control first when it is available, then email hum@getstepcat.com with the useful context listed above. Support coverage may vary during early launch, but high-impact safety issues are prioritized.
Common questions
Frequently asked questions
What should I do if another StepCat user is bothering me?
Use Block from the relevant in-app friend surface to stop the interaction, and submit a report when the behavior should be reviewed. Contact support for abuse, impersonation, threats, repeated unwanted contact, or a safety control that is not working.
What can other StepCat users see about me?
Social features may show selected information such as your chosen display name, profile details, cafe state, step total, or leaderboard ranking. They do not expose your detailed underlying Apple Health or Health Connect records.
What is the difference between removing, blocking, and reporting?
Removing ends a friend relationship. Blocking is the immediate boundary for stopping contact. Reporting creates information for moderation review when behavior may violate community rules. Use the controls available on the relevant StepCat social surface.
What should I include in a safety report?
Include the account or display name, what happened, when it happened, the relevant StepCat screen, and whether the behavior is ongoing. State abuse, impersonation, threats, or repeated unwanted contact clearly so the request can be triaged appropriately.
Primary references
Sources and further reading
- StepCat community guidelines — StepCat
- StepCat privacy policy — StepCat
- StepCat support — StepCat